Using Livingwell

How to search for services:

 

1) If you know what you're looking for:

Simply enter a keyword or phrase into the search box on the home page. This will bring back any related service providers or information. To switch between the two views, click the Services or Information tab.

https://www.careplace.org.uk/Information/Image/18

Using the "Filter your results" section on the left hand side of the page (see image further down this page for details), you can filter the results to show services that support your local area by entering a location (your postcode works best) and a distance in the "Refine your search" section.


2) If you are unsure about exactly what you are looking for:

You can browse the directory by category. This will guide you through the topics that Livingwell contains. Categories can result in services and information being returned, but you can pick which to view by selecting the Services or Information tab. You can then narrow down the results using the "Filter your results" section.

If you are still having difficulty finding the information or services you need you can you can email Livingwell.admin@darlington.gov.uk, or call 01325 406222 (option 7)

 

The refine/filter your results section

How to create a shortlist:

If you search for services (either directly or via the category search) you will see an “add to shortlist” button, on both the search results page, and the service profile page. If you click this button it will place that particular service in your shortlist. (Note: you must have cookies enabled in your browser for this feature to work, if you are unsure about this please read our cookie policy).

The shortlist will remain in place for one year, even if you end your session and close the browser, but it is susceptible to other processes running on your machine (such as deleting or disabling cookies/temporary internet files).

You can view your shortlist anytime by clicking the “My Shortlist” link in the Livingwell header.


How to contact a service:

When services join Livingwell they are encouraged to provide contact details so that people can contact them directly. Most services either have contact details displayed on the right hand side of their service profile, and/or an “Enquire about this service” button, which enables you to send an e-mail directly to the service from Livingwell.

If neither are displayed, it is most likely that the service provider has not yet joined Livingwell. If there is a link to the service’s own website, you could try to find some contact details there, or try putting the name of the service into a search engine.

This page was last updated on 19 February 2019